Modify/Cancel Order

Last updated: January 28, 2026

Thank you for shopping at Rozloc. We appreciate your business and work hard to process all orders as quickly as possible to ensure timely delivery.

1. Cancellation & Modification Window

We understand that plans can change. You may request to modify or cancel your order within 24 hours of placing it.

2. How to Request a Change

To ensure your request is processed within the valid time window, please contact us immediately:

  1. Email: support@rozloc.shop
  2. Subject Line:
  • Cancel Order #[Your Order Number]
  • or
  • Modify Order #[Your Order Number]

Please include your order number and the details of your request in the message.

3. Policy After 24 Hours

After the 24-hour window has passed, your order will move into the processing or fulfillment stage. Once this begins, we are unable to accept cancellations or modifications.

If you still wish to cancel after 24 hours, the order will be treated as a return (if eligible) and will be subject to our Return & Refund Policy.

We strongly recommend reviewing your order details carefully before confirming your purchase.

4. Address Accuracy

It is the customer’s responsibility to ensure the shipping address provided at checkout is complete and correct.

  • Before Checkout: Please double-check your street number, apartment/unit number (if applicable), city, state, and ZIP code.
  • Incorrect Address: Rozloc is not responsible for packages that are lost, delayed, or returned due to an incorrect or incomplete address. If a package is returned because of an address error, the customer may be responsible for the cost of reshipping.

Contact Us

If you have any questions about your order status, please contact our support team:

Support 24/7

Store Name: Rozloc
Phone: +1 774-522-0285
Email: support@rozloc.shop
Address: 8 Charlton St, Worcester, MA 01608, USA
Business Day: Monday to Friday (9 AM - 5 PM)

We’re here to help ensure your experience with Rozloc is smooth and stress-free.