Terms of service

Welcome to rozloc.shop! By accessing our website, browsing our catalog, or placing an order, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our platform.

1. General Information
rozloc.shop is a dedicated e-commerce retailer based in Chicago, Illinois, committed to providing high-quality products. By utilizing our website, you agree to comply with all applicable local, state, and federal laws and regulations regarding online shopping and digital conduct.

2. Orders and Payments

  • Secure Checkout: All orders are processed securely through authorized, encrypted third-party payment providers. Payment must be completed and successfully authorized in full before an order is confirmed or shipped.
  • Currency & Pricing: All prices on our store are listed in United States Dollars (USD $) and are subject to change or update without prior notice.
  • Customer Responsibility: Customers are fully responsible for providing complete and accurate billing, shipping, and contact information during checkout to avoid processing delays or cancellations.

3. Shipping and Delivery

  • Service Area: rozloc.shop currently ships exclusively to addresses within the United States.
  • Timelines: Orders are processed within 1 to 3 business days. Standard delivery typically takes 4 to 7 business days, resulting in a total estimated delivery timeframe of 5 to 10 business days.
  • Complimentary Shipping: We proudly offer 100% free standard shipping on all orders.
  • Carrier Liability: rozloc.shop is not financially liable for delivery delays caused by shipping carriers, severe weather, or unforeseen logistical circumstances beyond our direct control.

4. Returns and Refunds

  • 30-Day Window: Eligible, unused items in their original condition and packaging can be returned within 30 days of delivery.
  • Free Returns: All authorized returns must be sent via mail using the prepaid return shipping label we provide. We do not charge any return shipping or restocking fees.
  • Refund Processing: Approved refunds are processed within 7 business days and credited back to the original payment method.
  • Please review our full Return & Refund Policy for complete instructions and eligibility criteria.

5. Product Information

  • Accuracy: We strive to provide the most accurate product images, specifications, and descriptions possible. However, actual product colors may differ slightly due to varying monitor displays and lighting conditions.
  • Condition of Sale: All items are sold "as is." rozloc.shop is not responsible or liable for any misuse, damage, or alterations made to the products after they have been successfully delivered.

6. Intellectual Property
All original content found on this website—including but not limited to images, text, graphics, logos, and digital downloads—is the exclusive property of rozloc.shop. This content is protected by copyright laws and may not be copied, reproduced, distributed, or used for commercial purposes without our express written consent.

  • 7. Limitation of Liability
    rozloc.shop, its owners, and its employees shall not be held liable for any indirect, incidental, punitive, or consequential damages resulting from the use of our website or products.
  • In any event, our total maximum liability is strictly limited to the original purchase price of the product in question.

8. Changes to Terms
We reserve the absolute right to update, modify, or replace any part of these Terms of Service at any time. Any changes will be published immediately on this page. Your continued use of the rozloc.shop website following the posting of any changes constitutes your formal acceptance of those updated terms.

9. Contact Information
If you have any questions, concerns, or require assistance regarding these Terms of Service, please reach out to our team:

Store Name: Rozloc
Address: 3946 W 63rd St, Chicago, IL 60629, United States

Phone: +1 773 306 2351
Email: supp@rozloc.shop 

Opening Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM

Time Zone: (GMT-05:00) Eastern Time (US & Canada)