Privacy policy

At rozloc.shop, safeguarding your privacy is a responsibility we take very seriously. This Privacy Policy details how we collect, utilize, and protect your personal data when you visit our website, interact with our platform, or complete a purchase.

1. Information We Collect
To provide you with a seamless shopping experience, we collect specific types of information when you interact with our store:

A. Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses

Payment details (Note: All financial data is securely processed by authorized third-party payment gateways; we never store your complete credit card details on our servers).

B. Information Collected Automatically

  • Pages viewed, clicks, and general browsing behavior on our website.
  • Device information, browser type, and operating system.
  • Your IP address and general geographic location data.
  • This automated data helps us optimize our website's performance and tailor our storefront to better serve your needs.

2. How We Use Your Information
We use the data we collect for the following core business purposes:

  • To process, fulfill, and dispatch your orders accurately.
  • To communicate with you regarding your purchases, tracking updates, or account-related inquiries.
  • To provide efficient and responsive customer service.
  • To analyze and improve our website functionality, product offerings, and overall user experience.
  • To send promotional emails and exclusive offers (only if you have explicitly opted into our mailing list).

3. Sharing of Information
rozloc.shop does not and will not sell your personal information to third parties. We only share limited, necessary data with trusted service partners to operate our business, which includes:

  • Payment Processors: To securely authorize and complete your transactions.
  • Shipping Carriers: To generate shipping labels and successfully deliver your orders.
  • Technology Providers: Website hosting platforms, security services, and analytics tools that keep our store running smoothly.
  • All third-party partners are legally obligated to protect your data and use it strictly for the services they are contracted to provide.

4. Cookies and Tracking Technologies
Our website utilizes cookies (small data files stored on your device) to enhance your browsing experience. Cookies help us:

  • Remember your preferences and keep items in your shopping cart.
  • Improve overall website loading speeds and performance.
  • Analyze site traffic to understand how customers interact with our store.
  • You retain full control over your cookie preferences and can disable them at any time through your web browser settings. However, please note that disabling cookies may affect the functionality of certain website features.

5. Data Security
We have implemented robust technical and organizational security protocols to shield your personal information against unauthorized access, theft, or misuse. All checkout data is heavily encrypted using industry-leading Secure Socket Layer (SSL) technology and processed through PCI-DSS compliant gateways.

6. Your Privacy Rights
Depending on your geographic location and local privacy laws, you may have the right to:

  • Request a copy of the personal data we currently hold about you.
  • Request corrections to any inaccurate or outdated personal information.
  • Request the permanent deletion of your data from our systems (subject to certain legal and operational record-keeping obligations).
  • To exercise any of these privacy rights, please reach out to our support team using the contact details provided below.

7. Third-Party Websites
Our store may occasionally contain outbound links to third-party websites or services. rozloc.shop is not responsible for the privacy practices, data collection, or content of these external sites. We strongly encourage you to review the privacy policies of any third-party website before providing them with your personal information.

8. Contact Information
If you have any questions, concerns, or require further clarification regarding this Privacy Policy or how your data is handled, please contact our dedicated team:

Store Name: Rozloc
Address: 3946 W 63rd St, Chicago, IL 60629, United States

Phone: +1 773 306 2351
Email: supp@rozloc.shop 

Opening Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM

Time Zone: (GMT-05:00) Eastern Time (US & Canada)